MEROIntroduction
Welcome to Merovantix ("we", "us", "our"). We operate the website merovantix.com (the "Vantix Grid"), a free social casino platform for entertainment purposes. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.
We are committed to protecting your personal information and your right to privacy. This policy is compliant with the New Zealand Privacy Act 2020 and the Information Privacy Principles (IPPs) set out therein.
Important: Merovantix is a free social casino for entertainment only. We do not process financial transactions, payment information, or real-money gambling activities. No deposits or withdrawals occur on our platform.
Information We Collect
Information You Provide Voluntarily
When you contact us through our contact form, we collect:
- Your name
- Your email address
- The subject and content of your message
Automatically Collected Information
When you visit our website, certain information is automatically collected including:
- Browser type and version
- Device type and operating system
- IP address (anonymised where possible)
- Pages visited and time spent on pages
- Referring website (if applicable)
- Cookie preferences and consent status
Information We Do NOT Collect
Merovantix does not collect:
- Payment or financial information
- Government identification numbers
- Real-money gambling activity data
- Sensitive personal information (ethnicity, religion, health data)
How We Use Your Information
We use the information we collect to:
- Respond to your enquiries and support requests
- Improve the functionality and user experience of our platform
- Ensure compliance with our age verification requirements (18+)
- Analyse website usage to optimise performance
- Comply with our legal obligations under New Zealand law
- Protect the security and integrity of our platform
We do not use your personal information for:
- Direct marketing or promotional emails (unless you explicitly consent)
- Selling or renting your data to third parties
- Automated profiling or decision-making with legal consequences
Cookies
We use cookies and similar tracking technologies to enhance your experience on the Vantix Grid. For detailed information about the cookies we use, please see our Cookie Policy.
We use the following types of cookies:
- Essential cookies: Required for the website to function, including age verification and cookie consent storage.
- Analytics cookies: Help us understand how visitors interact with our site (only if you consent).
You can manage your cookie preferences at any time through our cookie consent banner.
Third-Party Services
Our games are provided by Playson, a third-party game developer. When you play games on our platform, the game content is loaded from Playson's servers. Playson's privacy practices are governed by their own privacy policy.
We use Google Fonts for typography. Google may collect font-related data per their privacy policy.
We do not use social media tracking pixels, advertising networks, or affiliate tracking systems on this platform.
Data Security
We implement industry-standard security measures to protect your personal information, including:
- HTTPS encryption for all data transmitted to and from our website
- Secure server infrastructure
- Limited access to personal data on a need-to-know basis
- Regular security reviews
No method of internet transmission or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security. If you believe your information has been compromised, please contact us immediately.
Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy:
- Contact form data: Retained for up to 12 months after your enquiry is resolved.
- Cookie data: Stored locally on your device per cookie expiry periods (see Cookie Policy).
- Analytics data: Aggregated and anonymised, retained for up to 24 months.
You may request deletion of your personal data at any time by contacting us at [email protected].
Your Rights Under the Privacy Act 2020
Under New Zealand's Privacy Act 2020, you have the following rights regarding your personal information:
- Right to access: Request a copy of the personal information we hold about you.
- Right to correction: Request correction of inaccurate personal information.
- Right to erasure: Request deletion of your personal information where no legal obligation requires retention.
- Right to complain: Lodge a complaint with the Office of the Privacy Commissioner New Zealand.
To exercise any of these rights, contact us at [email protected]. We will respond within 20 working days as required by the Privacy Act 2020.
You may also contact the Office of the Privacy Commissioner at privacy.org.nz or call 0800 803 909.
Children's Privacy
Merovantix is strictly for users aged 18 and over. We do not knowingly collect personal information from individuals under 18 years of age. If we discover that we have inadvertently collected data from a minor, we will delete it immediately.
If you are a parent or guardian and believe your child has accessed our platform, please contact us at [email protected].
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or the services we offer. We will notify you of any material changes by updating the "Last Updated" date at the top of this policy.
We encourage you to review this policy periodically. Continued use of Merovantix following any changes constitutes your acceptance of the updated policy.
Contact Us
For any questions or concerns about this Privacy Policy or our privacy practices, please contact us:
- Email: [email protected]
- Contact Form: merovantix.com/contact